Shipping

Shipping Policy

This crockpta page explains processing, delivery, and tracking in a store-specific format.

Our approach at crockpta to delivery issues
If the tracking record identifies a delivery issue, or if an order arrives damaged or incomplete, contact Support@crockpta.shop or 845-607-7058. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

Our approach at crockpta to delivery area
We currently deliver solely to addresses within the United States. Standard shipping is free.

What crockpta customers should know about tracking and addresses
As soon as tracking is available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

processing and transit at crockpta
Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Details from crockpta on returns after delivery
Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, crockpta also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Merchant Information
Business name: crockpta
Brand name: crockpta
Email: Support@crockpta.shop
Phone: 845-607-7058
Physical address: 11 Amarillo Dr, Nanuet, New York, 10954, United States